Stuck after the original vehicle maker stopped answering? DODO can help.
We talk to distributors and workshop owners across Africa and South Africa every week, and the same four frustrations come up again and again. If any of them sounds familiar, keep reading — this page is for you.
You are not alone. These problems usually happen for one reason: the brand you bought from was not the actual engineer of the electric powertrain. When something goes wrong on the road, there is nobody in the chain who truly understands how the battery, motor and controller were tuned together.
What DODO does differently
We are the parts engineer, not just a trader. That means we can talk to you at the component level — and we actually answer.
- Lost contact with the OEM? Send us your photos, part numbers and serial numbers — we cross-reference and supply compatible parts for your existing fleet, no matter who originally built the bike.
- Confused by spare parts? We send you clear cross-reference tables and real photos of the parts we ship, so your workshop buys the right item the first time.
- Battery / motor / controller issues? Tell us the symptom — no power, overheating, range drop, error code — and our engineers walk you through a step-by-step check, not a parts-throwing guess.
- New components you don't know? We explain what each part is for, whether your bike actually needs it, and how to install it. No jargon, no upselling.
This is especially relevant for the classic CG125-style fuel-to-electric converted bikes now running on African and South African roads. The frame and body are familiar and easy to fix, but the battery, hub motor and controller are where most downtime happens — and that is exactly what we design and support in-house.
Please feel free to contact us any time.
Send your problem, your part numbers or your bike photos. Our engineers reply within one business day.
Email the DODO Team